Hongye's customized service and after-sales service

author: Hongye Metal

2022-08-24

Hongye is a robust, responsible, and reliable team. Weave your dream with wire mesh; build the future with Hongye Metal, Welcome. We have been committed to metal fence, garden fence, gates, wire mesh basket, mesh cage, mesh filter and related products. They are widely used in kitchens, gardens, homes, and other industries.

We are good at personalized, unregular product's development and customization, and do our best to control production cost in a relatively low MOQ. we are improving our product design ability to provide better service for customers. Reasonable price, low moq, good quality. This is why choose Hongye.

Customized service

We can customize products according to your requirements, including design and drawing. According to your needs, we can provide different fence style, different color collocation, different connection mode, and So on.

We have a professional design team, based on your any special requirements, we can provide you the CAD drawings, 3D drawings and installation drawings.

After finished the production process and before shipping, our quality inspector will test the finished goods. Our inspector has many years experience, once the unsuitable goods will be re-produced immediately.

After-sales service

Our after-sales service start immediately after signing the contract.
1. No matter FOB or CIF the price term is we would try our best to find a lowest freight cost for customers' reference.
2. The third-party inspection always gets real and true data from us and we will send production photos to customers if there is no inspection from the third-party.
3. Do our best to help customer arrange the shipment and customs clearance.
4. Installation, maintenance and repair instructions with full information.
5. 3-20 years warranty depends on different products and using environment.